Chicago International Dispute Resolution Association


REFRESHER GUIDE MEDIATORS AND MEDIATION

Table of Contents

Introduction

Characteristics of a Mediator

Functions of a Mediator

The Steps in the Mediation Process

Accumulating Information (Listening)

Accumulating Information - continued (Questioning)

Agenda Development

Agenda Development (continued)

Informational Items

Relationship Issues

Escape to Caucus: The Separate Session

Escape to Caucus: The Separate Session - (continued)

Concluding the Mediation

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Peter V. Baugher, President
One South Wacker Drive, Suite 2800, Chicago, IL 60606 USA
312-409-1373 (Telephone), 312-701-9335 (Facsimile),

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