Communication and Conflict Blog
The Communication and Conflict blog brings you page updates and observations on communication and conflict in daily life.
Updated: 1 hour 28 min ago
Comments about the Communication and Conflict website
This page gives the comments that users of the site have made about it including questions they have posed and the answers given as well as ways in which they have found it to be useful.
Rescuer Syndrome and how it hinders conflict resolution
The Rescuer Syndrome - the main obstacle to being able to provide effective conflict resolution support.
no-blame approach
This pages discusses a no-blame approach to dealing with conflict, enabling a focus on how to improve things in the future rather than a focus on allocating blame to what has passed.
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A website about the relationship between communication and conflict. Articles on conflict resolution, mediation, why effective communication is important for conflict management in relationships.
From Conflict to Calm - an e-book by Cristina Diaz
From Conflict To Calm is a featured publication by Cristina Diaz. Communication and Conflict is promoting this e-book as it reflects many of the Principles and Philosophies expressed on the site.
Resolving workplace disputes via effective communication and conflict resolution
This page explores resolution of workplace disputes via the use of the principles and practices described on the website.
Conflict as Competition
Responding to conflict as a competition is an ineffective response + is probably the most destructive approach to conflict. It is the basis of the 'justification' for most physical violence and war.
Interpreting body language in communication and why it doesn't work.
How interpreting body language and other non-verbal behaviour leads to disconnection between people.
Using I-statements in effective communication
Why and how I-statements support effective communication and conflict resolution.
Mistakes, experiential learning, conflict resolution articles
That it is ok to make mistakes. Principle 9 of the Principles of Effective Interpersonal Communication.
The Video Lounge
This page draws together a range of videos available on the internet that illustrate practices of effective communication and conflict resolution.
Empowerment as a feature of Effective Conflict Resolution
Why supporting empowerment is a crucial aim in any approach to effective conflict resolution
Mediation is not arbitration!
Mediation is not arbitration! There is a FUNDAMENTAL difference between mediation and arbitration, but unfortunately the distinction is not always clearly understood.
What is Mediation?
This page looks at the approach to mediation taken by the website author and by his colleagues at the mediation service where he works.
Communication and Conflict in the Helping Professions
This page looks at common difficulties experienced by the helping professions and how their responses can actually sometimes escalate conflicts through professionals not being clear about their organi
The no-blame approach and the alternative blame approach
This page considers some everyday examples of where the blame approach has occurred and why it is ineffective as a response to conflict, particularly when compared to the no-blame approach.
Listening Exercise : Facts and Feelings
A listening exercise which enables participants to reflect on various aspects of the experience of listening and being listened to as well as the experience of being the speaker in a situation.
Communication skills and Conflict resolution skills
This page looks at the skills involved in practicing both effective communication and effective conflict resolution
4-word-build, conflict resolution exercise
4-word-build - a conflict resolution exercise for gaining a shared understanding of a concept in a group or team. The exercise enables all present to participate in the creation of the shared view.
Effective Conflict Resolution
Effective conflict resolution and the practical skills involved in the practice of mediation.